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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Mumbai, VilniusThe customer support executive is responsible for ensuring all aspects of customer service are ascribed to viacontact either electronically or through voice support.Your job will entail:Deal directly with customers either by telephone, electronically or Calls.Obtain and evaluate all relevant information to handle product and service inquiries.Serve customers by providing product and service information;resolving product and service problems throughco- ordination with internal and external departments and/ or parties.Resolve customer complaints through analysis of the problem; providing optimum solutions, expediting correctionor adjustment and follow up to ensure resolution.Maintain customer databases.Set up new customer accounts.Perform customer verifications.Direct requests and unresolved issues to the designated resource.Experience:2+ YearsThis job will require:Knowledge of customer service principles and practices.Knowledge of MS Office applications - Word, Excel and PowerPoint.Numeric, oral and written language applications.Knowledge of administrative procedures.,
Keyskills :
sales customerservice customerrelations troubleshooting msoffice customercomplaints set excel numeric analysis expediting administration PowerPoint MicrosoftOutlook ustomersupp MicrosoftW MicrosoftE