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CUSTOMER SUPPORT MANAGEMENT Mumbai

4.00 to 9.00 Years   Mumbai City   22 Nov, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Educational Qualifications: Description: Major work responsibilities includes: Conduct technical training courses in the configuration and use of Solus Access Control Time Attendance Solutions. Course offerings include both On Customer Site and At Solus Training Centre Product Training. Provide Certification Testing following completion of instructing each class and provide feedback on student results. Coordinate with development manager and other departments to provide a high level of responsiveness to both external and internal customers. Development of training materials for new products and distance learning solutio ns. Develop and nurture relationsh ips with our end users and business partners by presenting a personable, professional image in all interactions with internal and external customers. This includes staging a safe and non - intimidating environment for learning, and providing follow -up to ensure that all questions are answered. Provide periodic sales overview training seminars designed to emphasize product strengths and sales tactics; targeted for business partner sales personnel. Desired Skills /Abilities: Desired Education and /or Equivalent Experience,

Keyskills :
training testing ips control tactics sales rainingseminars technicaltraining certificationtesting distancelearning accesscontrol

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