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Data Centre Linux & HW Engineer, India

2.00 to 3.00 Years   Mumbai City   17 Jun, 2019
Amazon
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.
  • A Data Centre Linux & HW Engineer may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).
  • There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
  • Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems
  • Deep diving into Linux server issues
  • XEN service virtualization troubleshooting
  • Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
  • Remediation of physical layer outages, both Systems & Network
  • Remediation or recovery of physical power issues on racks
  • Participate in Data Center power & cooling events
  • Operations: Meet 24x7 On-Call requirements and response during shift rotations.
  • Install & configure racks of hosts in line with internal SLAs
  • Triage & resolve trouble tickets for all devices in your region
  • Data Center point of contact for all High Severity issues
  • Physical replacement of server and network device parts
  • Ensure correct rotation of parts & spares
  • Help define metrics to increase our customer uptime
  • Enforcing Amazons Security Best Practices
  • Interact with third party vendors & contractors
  • Contribute ideas to improve operational efficiency
  • Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
  • Participate in and deliver on a number of high impact small to mid-scale projects
  • Participate in team meetings for metric analysis and project status updates
  • Help build the world s largest Cloud infrastructure
  • Mentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
  • Hiring: Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
,
  • Solid Understanding of Linux/Unix Administration
  • Server Hardware Troubleshooting experience
  • Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
  • Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
  • Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
  • Strong Communication Skills
  • Passionate about IT infrastructure and hardware!
  • This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  • This role involves covering 24x7 shift rotation
  • Remote Access: Console routers, IPMI, BMC
  • Network Equipment Installation and Configuration
  • Cisco IOS, NX-OS, JunOS
  • Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
  • Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
  • Participated in Project Management
  • Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
  • Scripting: Bash, Python, Perl, Ruby (or programming languages)

Keyskills :
mentoringlanguagesjavasecuritymanagementadministrationtelecomtroubleshootingdesignunixsystemslinuxideasautocadquipmentremoteserveraccess

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