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Datapower Administrator

4.00 to 7.00 Years   Mumbai City   20 Dec, 2019
IBM India Pvt Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

  • You will be working as Weblogic Consultant.
  • The purpose of this role is to provide technical support in order to ensure a high degree of Customer Happiness through SLA & Process Compliance.
  • You will Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
How we ll help you grow:
  • Act as the central communication point for Design, Maintain and communicate the service continuity plans.
  • Communicate the business impact of major incidents
  • Assess the impact of changes to systems, applications and infrastructure to determine requirements
  • Prioritize major incidents based on business impact to the client
  • Enforce drop dead time to prevent outage outside of change window
  • Proven working relationships with support and delivery teams, management and liaise with support areas as required
  • Train and mentor other team members including Service Restoration Managers and Problem Managers in process and techniques used to manage major incidents.
  • Providing updates / communication to senior management on the status of P1, P2 incidents.
  • Need to involve in solution testing, debugging, and refinements to produce the required end-product.
  • Participate in daily Operations meetings provided there are no P1 incidents running.
  • Provide assistance with identifying problem management trends .
  • 4 + years of experience in AHS environment.
  • Hands on SME experience with Weblogic & Jboss install, deploy and administration in large scale infrastructures.
  • Proven experience in Weblogic V12 & JbossV6 migration and upgrades.
  • Good exposure with Webservers like Sunone, OHS, Jboss Cluster services.
  • Exposure with scripting skills like Shell & Python.
  • Ansible knowledge would be an added advantage.
  • Proven communication skills is Must.
  • Must be willing to work in 24x7 Shifts.
  • Knowledge of application dependency mapping and business service management.
  • Analyze and research options for interfaces with exiting external systems
  • Use Blocking issue matrix appropriately to get appropriate level of focus from technical teams and management .
Preferred Technical and Professional Expertise
  • Working experience in high availability environment
  • Alignment to process (ITIL).
,

Keyskills :
global deliveryimpact analysis audio masteringmanaged services support servicesdaily operations technical supportsenior manageme

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