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Desktop Support

2.00 to 4.00 Years   Mumbai City   15 Jun, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Desktop SupportExp- 2 to 4yearsLocation- Maharashtra MumbaiNp- 15days to ImmediateDesktop Support ServicesInstall desktop OS, messaging client, applications such as Adobe Acrobat, WinZip, WinRAR, and any business application as per customers software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCsConfigure the desktops using tools as defined in Schedule A Solution BaselinesTroubleshoot and resolve desktop incidentsManage disk and folder sharing, and permission settings on desktopsHandle printer problems at users desktopsAssist users in accessing applicationsPreventive and rectification action as per customer endpoint security policy.First level service for audio-video equipment where ever remote resources are deployedFirst level troubleshooting of desktop LAN related issuesExtension of LAN using extended patch cords or small switches.Printer configuration support on Desktops/Laptops.IT clinic to be conducted on quarterly basis to fix laptop/mobile device related issuesMonth end support during the last 3 days of the month and first day of following month for extended hours

Keyskills :
landesktop supportextensiondesktop troubleshootingdesktopinstall

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