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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 20 - 22 Lakh/Yr |
| Industry | Recruitment Services |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
To manage Customer Service across the region, catering largely to external customers and supporting Sales on customer on-boarding;The role oversee the network of locations spread in a region and is responsible for delivering customer service for existing customers, ensuring smooth on-boarding of new customers, support sales in maintaining business quality and be a front for all other head office functions. The role carries a direct topline target on renewal and retention., Desired ProfilePost -Graduate with sufficient BFSI experienceShould have managed large format teams with mature people management skillsAbility to manage multiple stake holders (internal and external)Experience with Quality Methodologies (Six Sigma, ISO Certification etc.) will be preferred.Mobility (comfortable to move within India) will be preferred
Keyskills :
sales catering management customerservice peoplemanagement isocertification usiness boarding retention largef mat managementskills peoplemanagementskills