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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Role Objective:To plan and oversee the implementation and delivery of multiple process transition or migrationproject plans, manage and develop team of Manager(s) and Implementation Manager(s) and to manage project related risks and concerns.Primary Responsibilities-Oversee implementation, delivery and complex program management of process transitions ormigrations;-Provide project resource inputs to the Head;-Ensure adherence to project plan and its timelines;-Assist the Head in internal & external relationship management;-Publish basic MI for the team on project implementation, quality, risks and concerns;-Own and manage project related risks; and-Coach, guide and support team to achieve individual, team and department objectives.SalaryNot DisclosedIndustryITES / BPO / KPO / LPO / Customer Service / OperationsWork Experience6 - 10 YearsQualificationOther Bachelor Degree,
Keyskills :
projectplans customerservice programmanagement processtransition projectimplementation relationshipmanagement bpo kpo ites basic salary adherence management operations milestones implementation transformation elive