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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Logistics / Courier / Transportation |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Show More We offerAt Maersk, you ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region, our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognised and rewarded.Show More Key responsibilitiesEnsure consistent, seamless end to end delivery of Sea Operations and support the customer service team in resolution of customer queries and escalations Own all operational activities under file management Responsible for all File management activities post booking Documentation System Updates Operational finance Proactive communication with customer service in case of exceptions Carrier relations Changes to carrier bookings and query resolution Ensure the successful understanding of any/all new company sponsored systems. Ensure all standard operating procedure of the company & customer are followed with sheer diligence. Ensure focus on cost savings and customer service to match the organization s strategy. Ensure data integrity of systems.Show More We are looking forBachelors degree or equivalent in business or related field Minimum 2 year of experience in handling SCM / FF customer Strategic mindset and strong execution skills Customer focused with excellent attention to detail and drive to serve customers mindset Ability to spot opportunities and provide inputs to sales team The position requires excellent English in written and verbal communication skillsShow More,
Keyskills :
end to end deliverystandard operating procedurecost savingsdata integritycustomer focusfile managementcustomer servicecommunication skillsverbal communication