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Engineer EMS and Service Management

3.00 to 8.00 Years   Mumbai City   30 Mar, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

1. EMS designing and OSS integration interface design

2. FCAPS Integration

3. EMS hardware and redundancy design

4. HLD and LLD preparation for EMS and its integrations

5. E2E network and service fulfilment and assurance life cycle design (O2A and T2R)

6. LAB testing QA clearance for any new requirement

7.Design data Validation and maintain Sanity

8. Preparation of Guidelines and Processed required for OSS, Operation and Geography teams

9. Providing L3/L4 support for critical issues

10.Co-ordinate with different groups to identify and resolve issues with needed improvement and optimization on the service management aspect; minimize service disruption events

11.Creation of Service templates for service provisioning

12.Supporting ISO for development of the Service

13. Network inventory correcteness, consistency and completeness

14.Understanding of EMS and OSS Requirements, System unctionality, usability issues.

Defects reporting and tracking of issues and resolution

Skills Competencies :

1. Good Analytical Skills2. Presentation Skill3. Communication Skills4. Problem Solving 5. Managing change and Performance6. Empowering Others7. Motivational Support,

Keyskills :
lifecycle labtesting problemsolving datavalidation changemanagement servicemanagement serviceprovisioning optimizationstrategies interfacedesign qa oss iso e2e lld fcaps design testing hardware inventory ms

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