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Engineer Server Management

4.00 to 9.00 Years   Mumbai City,Pune, Bangalore, Noida, Chennai, Hyderabad, Gurugram, Delhi   28 Dec, 2024
MACKENZIE MODERN IT SOLUTIONS PRIVATE LIMITED
Job LocationMumbai City,Pune, Bangalore, Noida, Chennai, Hyderabad, Gurugram, Delhi
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryEngineering / Construction
Functional AreaProduction
EmploymentTypeFull-time

Job Description

    Responsibilities for Engineer Server Management
    • Act as a technical expert and provide timely response to customer requests.
    • Document all service calls thoroughly in the ticketing program when completed.
    • Engineer and implement system solutions for customers using technologies that meet their needs.
    • Identify and articulate technical challenges and risks along with proposed solutions.
    • Analyze, implement, maintain and support clients networked IT environments including IT equipment, servers, printers, firewalls and software for a variety of diverse small, medium-sized and enterprise organizations.
    • Create network shares, group policies, domain administration, and security permissions.
    • Monitor, diagnose, troubleshooting and resolve clients technical environments and end-user IT support requests remotely and on-site in an apt manner using our ticketing systems plus other remote tools, and concluding the support request within an equitable amount of time while providing extraordinary service.
    • Handle tier 3 support escalations from IT Support Technicians.

Keyskills :
maintenanceproduction engineeringengineeringelectrical maintenancemaintenance engineeringmechanicalmachine maintenanceproduction

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