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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 3.0 Lakh/Yr |
| Industry | Consumer Durables / Electronics |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Responsibilities: -Responsible to maintain a high level of client satisfaction for the customers -Service existing clients and also explore and develop new profitable business opportunities /relationships for the NBFC -Receive requests from customers for processing the particular transactions and ensure that the request is processed by monitoring end to end -Interact with various departments in the NBFC for meeting the requirements of the customer -Coordinate between the centralized the processing centers and the customer -Work closely with Central Operations to resolve the queries or assist in further documentation. Deliverables: -Scrutinize the documents received from the customer -Manage relationship with the existing as well as with the new clients -Proper documentation of the accounts as per the RBI norms, and as per the compliance and audit of the bank -Migrate customers to alternate channels of banking like customer care application platform. -CRM stabilization along with standardized templates to keep the records ,
Keyskills :
customercarenbfcbankingoperationscompliancedocumentationaccountsDataEntrylternatechannelsclientsatisfactionrbicarebusinesstemplatesmonitingCustomerSatisfactionCashieringPhoneEtiquetteTimeMana