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Executive/ Senior Executive

1.00 to 4.00 Years   Mumbai City   29 Oct, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

JOB DESCRIPTION

PURPOSE OF THE ROLE

It is a Client servicing role; The FTE will be interacting with the CMI on a day to day basis

  • Maintain a client service orientation by managing day-to-day administration of client service activities and coordinating on analysis and reporting of assigned research projects.
  • Client Management: undertake analysis for RMS and handle clients query.
  • Technical: acquire knowledge of both RMS solutions by attending requisite trainings
  • Financial Management: participate in financial discussions with team leader and provide necessary inputs
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issuesquestions, report generation, etc
  • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the companys quality standards
  • Provide in officeresearch, administrative and operational support to senior staff
  • Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
    • Primary Qualities Required: 1 to 4 years experience in FMCG Service Retail industry
    • Effective communication skills
    • Strong Client Focus and Proactiveness Strong command on Microsoft Excel and Power Point Working knowledge of research techniques and methodologies Plus point: Working knowledge of statistics and multivariate analysis Plus point: Knowledge of Nielsen Retail Audit

      OPEN - Our OPEN systems, product designs and processes are made possible by the innovation that comes from openly sharing ideas.

      CONNECTED - We re CONNECTED in many ways: our systems connect to one another and to our clients ; and we connect to one another every day through the platform of our company.

      USEFUL - The more USEFUL our data is, the more effective we are; we re committed to being useful to our clients and to helping one another succeed.

      PERSONAL - The best way to feel fulfilled and authentically connect to your work, clients and colleagues is to make your work and your relationships PERSONAL.

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Keyskills :
mis sales customerrelations customerservice delivery effectivecommunicationskills clientfocus opensystems retailaudit microsoftexcel clientservicing management qualitystandards eni rep tgeneration

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