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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Real Estate |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Executive / Sr. Executive - CRM Job Description (c) 2017 Rivali Park. All Rights Reserved Job Title : Executive / Sr. Executive - CRM Job Description 1. Should have knowledge of the entire customer lifecycle from initiation to possession 2. Effectively execute all stages of the first 90 days in the client lifecycle like relationship call, educating on time bound, etc 3. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accurate service to the customer. 4. Maintain effective communication, at all times, among the team, seeking the help whenever required to achieve excellent customer satisfaction. 5. Deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail within specified TATs 6. Work with relevant internal stakeholders, in Customer Care and other departments, to manage the customers & their queries thereby achieving highest levels of customer satisfaction. Desired Candidate Educational Qualification - Any Graduate - Any Specialization Minimum 2-4 years of experience in real estate Customer Care. Smart, presentable individual with good communication and interpersonal skills.,
Keyskills :
client crm customersatisfaction presentable realestate relationshipmanagement ndividual satisfaction followup customers