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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 1.5 - 4.0 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Financial (Insurance) Co Payroll -Customer Service Executive -Day Shift -Sal 25KDesignation: Relationship Manager / Sr. Relationship ManagerIndustry: InsuranceJob Role:Make calls on the leads received through Online Form Filling or Missed Calls or Toll Free SMSs received from the interested buyersUnderstand the need of the customer & suggest an insurance policy over the phone - it may be a life insurance or health insurance or general insurance (vehicle)Follow up with respective departments to solve the customer query about the product and follow up with the customer on time to time basis untill the call is closedAchieve basic targets and earn incentives10 am to 7 pm & 11 am to 8 pm JobSalary Range: Rs.16,500 to Rs.24,500 + Rs.3750 monthly attendance bonus + P.F. + P.T. + Medical benefitsNo. Of days working: Monday to Friday + Saturday Half Day / Sunday fix offDesired Profile & Key Skills Required:Graduate Pass, Post Graduate Appeared or Pass, Fresher, Experience in BPO - Outbound, grammatically correct English - written & oral, Basic computer skills, Typing speed of atleast 20 w.p.m., basic knowledge about Customer Service & TelesalesDeputy Manager - Life Insurance Co Payroll- CTC upto 3.20 lac p.a. Inbound / Outbound call 7738521154- PriyaOr email your resume on hyflyjobz@gmail.comHy Fly Consultancywww.hyfly.inFree Placement / No ChargesJOB RESPONSIBILITIES:Speak with clients to verify the applied forms for life insurance policies.Update the details of the conversation in the available CRM.Help clients understand the various benefits available in the plan and check whether it meetswith the clients requirements.Co-ordinate with the sales representative and other departments to resolve clients queries.Understand clients requirement in case of any discrepancy take it up with sales to resolve it.Salary Range: 2.20 lac p.a. to 3.40 lac p.a. + Attendance Bonus Rs.4000 per month + .Variables upto 30% of the CTC offeredJob Timing: 10 am to 7 pm & 12 pm to 9 pmFix Sunday Week OffGraduate with experience in BPO - any voice process may apply
Keyskills :
customer voice service honebankingofficer education lifeinsurance communication english queries sales retail