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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
1. FIT OPERATIONS ( SENIOR EXECUTIVE/MANAGER)Handling all international related Queries FIT, good international destination knowledge. Good hands on experience into Products and preparing itenaries. Achieving operational efficiency & targets. Analyzing MIS reports to capture trends and process improvements Responsible to build and develop and maintain good business relationship with suppliers, vendors and hotels Co-ordination for Booking related queries /holiday package/ MICE/ hotel booking/ itineraries related queries etc. Self-improving of product awareness and communication skills. Maintain Supplier relations Client Relationship Assuring all feedback and testimonials are collected from client. Providing swift resolution to customer complaints, ultimately repairing trust and winning loyalty. DESIRED CANDIDATES PROFILE Candidate must have 5+ years of work experience into Travel & Tourism should have handled International Operation / Products. Communicates effectively & comfortably in writing and verbally with clients Demonstrates knowledge and understanding of products and services available to the customer Excellent command over English. 2. VISA EXECUTIVE Job DescriptionTo accurately check for all documents as per consulate requirement on that day. Send follow up email to the client on the next day with status as pending/yet to be submitted/require additional documents,etc.--VISA PROCESSING To update client with visa status on the cases submitted Keep yourself updated of all the changes to the visa regulations and requirements of various countries and locations. To accurately bill for all visa services rendered on day to day basis. Have the bills updated with proper account code after checking the right commercials. Maintain all trackers and reports on a daily basis to be able to promptly provide any information on cases submitted. Handling complaints on a timely manner to ensure that servicesSalary 3 Lac To 7 Lac P.A. Industry HR / Recruitment / Administration / IR Work Experience 5 - 8 Years Qualification Professional Degree,
Keyskills :
missalescustomerservicedeliveryswifttourismwritingustomerrelationsproductawarenessclientrelationshipcustomercomplaintsoperationalefficiencyemail