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Fresher required for EMR Team

0.00 to 1.00 Years   Mumbai City   30 May, 2019
Confidential
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

`Greetings from Advait,We are having urgent openings for Freshers forTECHNICAL SERVICE DESKEXECUTIVE forTHANE Location. Following is the job description for the same:-Job Profile :-

  • Monitoring of Operator / Merchants /BANK & Partners Mobile Recharge , DTH Recharge , Bill payments & UPI transactions.
  • Incident Management process (Monitoring , Follow up with Internal & external teams)
  • Communication with Operators /Merchants /Banks through Call & Mail.
  • Maintaining and tracking record.
Skill require Monitoring and follow up , Communication .

Keyskills :
epsatmhelpdeskslmelpdeskmanagementmonitoringcallsescalation

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