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Front Desk Officer

1.00 to 3.00 Years   Mumbai City   18 Feb, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaFront Office / ReceptionistMedical Transcription
EmploymentTypeFull-time

Job Description

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients anxieties; answering patients questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients rights by maintaining confidentiality of personal and financial information.
  • Contributes to team effort by accomplishing related results as needed.
  • Giving conformation call to New Cases
  • Solving query Asst. Doctors, Panel Doctors and Patients.
  • Multi Tasking & Time Management
  • Performance and working of clinic

Keyskills :
ood communication skills

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