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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Real Estate |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Roles and responsibilities About the Position: As a Front Office Executive at 91springboard, you will be the first point of contact for visitors as well as resident members. You will contribute towards shaping their impression of 91s and own their first experience with us. You will also drive day to day administrative responsibilities enabling our members to experience a seamless working environment, free of all maintenance issues.Key Responsibilities:- Front Desk Operations Welcome and greet visitors to the hub. Understand their need and direct them to the appropriate personAttend all calls to the hub, identify the purpose and pass on messages as appropriateOwner of maintaining all office supplies like Stationery, Communication Devices etc.Receive and redirect all incoming correspondence, including couriers, vendor bills etc.- Hub & Member Management Retrieve and Communicate invoice details every monthRedirect/ Assign support tickets and track resolution through the relevant support teamsSupervise Housekeeping and Security operations along with the Facility ManagerHelp members with meeting room bookings, plan changes, basic internet and printer troubleshooting etc.Skills & Behavior Required: In order to be an ideal fit for this position, you should be:Obsessed with the customer experience and creating a WOW experience for our membersA very strong communicatorExtremely approachable. Be the person everyone wants to interact with/ go to for solutions.Organized and detail oriented along with a flair for coordination.Able to work on MS Office/ Google SuiteYears of Experience: 1 years of experience required in a similar profile.Bonus points for experience in the hospitality sector.Education: Diploma requiredGraduation/ Certification in Front Office Management preferred.,
Keyskills :
frontofficehousekeepingmicrosoftofficesalesbillingfrontofficemanagementfrontdeskofficemanagementsecurityoperationscustomerexperienceprintertroubleshootingfitbasicbonusidekingenvironment