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Global Client Services Associate

2.00 to 7.00 Years   Mumbai City   19 Apr, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Job Description and ResponsibilitiesRespond to retail and professional clients inquiries via inbound calls, email and on- line chatObtain thorough knowledge of products offered by IB on various global exchangesAssist clients with opening and funding accountsShow clients how to use different features of the Trader WorkstationExplain margin requirements to clientsInvestigate trade issues and order executionsKnowledge of securities regulations impact on customers QualificationsExperience: 2 years in trading or brokerage servicesEducation: University degree ( Bachelors),

Keyskills :
inboundcalls ib email retail trading funding features brokerage securities regulations ACD CTI CallCenterDevelopment IEX IVR AvayaProducts COPC CallLogging InternationalSchools kf ceManagement

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