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Global Mobility Specialist

4.00 to 7.00 Years   Mumbai City   22 Oct, 2021
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Manage the delivery of Global Mobility expatriate operations (expatriate on-boarding, off-boarding & on-going activities) for locations as per agreed service level agreements.This includes:

  • Assigning of BAU work to team members through requests received in the email inbox.
  • Be a subject matter expert and responding to queries.
  • Accuracy in processing in line with SOPs with no errors.
  • Identify & escalate all error/exceptions on identification.
  • Responds to routine queries/complaints
  • Be audit focused in all BAU activities.
  • Comply with the firms policies & SOPs.
  • Navigates systems quickly and accurately
  • Identify opportunities for process efficiency & implement in a controlled manner
  • Exhibit effective communication with key stakeholders.
  • Thorough knowledge of function and related check points.
Education & Experience:
  • Graduate, preferably in Commerce
Skills & Experience:
  1. 4+ years working experience overall in an operations environment. Experience in Global Mobility will be an added advantage.
  2. Good at data processing and calculations
  3. Efficiency and comfort of working in MS Excel
  4. Ability to work in a deadline driven environment
  5. Works well in teams
  6. Good written & spoken communication skills in English
  7. Has sensitivity and ability to maintain and manage confidential data in a secure manner, with alertness to notice and question exceptions
  8. Has a client servicing focus
  9. Has analytical ability, takes initiative and innovates.
,

Keyskills :
service leveldata processingglobal mobilityclient servicingprocess efficiencyanalytical abilityworking experience

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