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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Logistics / Courier / Transportation |
Functional Area | IT Operations / EDP / MIS |
EmploymentType | Full-time |
That is why we are building a new global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers.The People Partnering Organisation is a truly global team where you will work alongside, learn from and build lasting relationships with colleagues from all over the world.By joining the global People Partnering Organization early on you will have a unique opportunity to support Maersk s transition to a new HR operating model. You will be responsible for the design, implementation and ongoing development of global HR service delivery processes, governance model and methodology to ensure that we meet the needs of our customers in an efficient and effective way.Show More Key responsibilitiesOne of the cornerstones of success in this role will be your ability to bring together a wide range of insights from data, solid understanding of our HR strategic priorities and project pipeline to advise Regional Heads of People Partnering on forecasting and meeting demand for HR services.To achieve this, you will work with a wide range of stakeholders at global and regional level.You will also be the guardian of the HR knowledge base, through establishing the necessary governance to maintain relevance and high quality of documentation targeted towards employees, leaders and HR.Key responsibilitiesDefine and review service level agreements and key performance indicators measuring operational performance and quality of the HR services provided by the regional People Partnering teamsSupport regional leadership teams of People Partnering in identifying, planning, implementing and measuring continuous improvement activitiesForecast demand for HR Services based on business strategy, project pipelines and through drawing insights from service delivery metricsImplement and own the governance model of the People Partnering OrganisationOwn the HR knowledge base and related governanceFoster exchange of best practice across regionsShow More We are looking forYou are highly independent, enjoy working at a fast pace, dealing with change and a touch of uncertainty.For you the value of data is in its power to drive decision making and you skillfully use it as a tool to engage senior HR leaders in identifying and implement service quality and operational improvements.As for the skillset and experience, we are looking for:Proven track record in Service Management in large multinational organization or from a consultancyBackground related to HR Service Delivery would be an assetExperience in driving continuous improvement and optimizationFluency in EnglishStructured work approach and a focus on delivering resultsStrong analytical mind, used to dealing with complex issuesExcellent communication skills, ability to navigate complex stakeholder matrix and to foster long-term relationships with internal teamsCustomer-centric mindset,
Keyskills :
change managementexecutive management policy analysisprocess engineering global service managementkey performance indicators glob