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Guest Relations Executive

1.00 to 3.00 Years   Mumbai City   30 Jul, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.5 - 4.0 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

Designation : Guest Relation ExecutiveEscorting guestRevertingcallsand queriesArranging meeting roomFacilities services to guest/ Visitor at siteTo deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.To greet and seat guests, according to the established standards of performance established for the company.To take and manage reservations.To follow all telephone usage guidelines, using the guests name and standard greetings.To wish guests goodbye as they leave the premises.To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Other Duties:To report for duty punctually wearing the correct uniform and name tag.To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.To maintain good working relationships with colleagues and all other departments.To read the Employee Handbook and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.To comply with local legislation as required.To respond to any changes in the department as dictated by the needs.To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.To attend training sessions and meetings as and when requiredJob Location : BKCSalary : up to 35k (Depend on Experience & Interview)Min Qualification:Graduate/DiplomaMin. Experience:1-2 YearsAge:22-28Gender:Female & MalePreferred Industries:Corporate/Hospitality/Aviation/FMShift Timings:General 8:30-5:30/ 9:00-6:00Dress Code:Western Formals for Male/ Saree for FemaleOther Specifications:Candidate should be Tall (Min. height- 54for Female & 510 for Male), Fair complexion, Slim, should have excellent communication & interpersonal skills.Calm, composed, sensible, confident, presentable-Pleasing personality (Soft traits).Note : Candidate will on 3rd Party payroll.If interested in the profile kindly send us your updated CV along with latest un-edited Photograph on renuka.parmar@parckalite.com or call on the below mentioned numberAlso we kindly request you to forward the above opportunity to your friends / refer some of your friends or colleagues who are seeking change in their career.Thanks & Regards Renuka Parmar|Recruitment Consultant|PARCKalite Consultant| |Mobile:+ 919137414770 Email:renuka.parmar@parckalite.com|

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