Head Digital Ination a Porfolio Management

Job Description

The individual in this role has 3 key responsibilitiesLead and manage the country Digital Innovation & Portfolio Management team with overall investment portfolio over USD 100 MnLead and manage the South Asia markets regional Digital Innovation & Portfolio Management teamManage the business relationship for CPBB IndiaRevenue of USD 454 Mn and OP of USD 57 MnT&I Project Portfolio of USD 100 Mn (Project Opex for India CP2022)StrategyAwareness and understanding of the Group and Country Function business strategyAwareness and understanding of T&I Group and Asia strategy.Recommending and implementing solutions aligned with group strategy thereby enabling successful business outcomesPrioritising solutions in the programme of work to create maximum positive impact to key strategic prioritiesDrive strategy execution and make recommendations as the internal technology / digital expertDigital InnovationDigital Innovation across India and South Asia cluster marketsPrimary responsibility for technology partner management by maintaining close relationship with current technology partners as well as potential new partnersProactively evaluate technology to impact and positively improve platform stability and end-to-end customer experience across multiple channels and customer touch pointsLead the selection of potential innovation opportunities by coordinating researches to identify and document new/existing digital technologies & trendsLead the prioritization of emerging tech / digital projects based on potential cost and ROILeverage Design Thinking and other innovative development principlesProactively engage and lead collaboration with business to develop business case to support proof of concept, monitor progress and measure outcomesDevelop metrics and KPI s to evaluate proof-of-concept successDrive implementation of the partnership model post successful proof of conceptTechnology Portfolio ManagementPrimary responsibility to oversee all program management functions across T&I organization including project planning, execution, timing, functionality, quality, communication, and costsMonitor the critical path, contingencies, scope changes, and budgetProactively engage with senior and executive BU representatives as well as key IT leadership to align and execute IT & business initiativesDirect the delivery of programs through active sponsorship, leadership, and involvement in specific initiatives to ensure they meet time, scope, cost, and quality requirementsOwn & maintain an effective and consistent reviewing and reporting process in alignment with program strategyLead program evaluations iteratively to understand program progress and alignment to business, requirements, and visionLead cross-program and cross-project activities as needed and ensure alignment between stakeholdersAsia region level oversight and governance of regulatory projects across Asia, as well as managing their dedicated funding and resource poolLead the establishment of framework, approach, and best practices for end-to-end regulatory change management, as well as the development of best practice repository/reference on approach to address regulatory requirementsMonitor thematic review of regulatory requirements and identify long term/reusable solutionsBusiness Case DevelopmentAnalyze bank and regional strategies into execution-ready projects or initiatives, then drive cross-functional execution teams to deliver objectivesReviewing progress of Group Technology service improvement initiatives for the country/region, escalating, and contributing ideas as appropriateEnsure adequate capacity plan is in place to meet business growth and transformative projectsWork with relevant stakeholders to enhance client experience via changes and introduction of new technologies and innovationBuild valued relationships with key stakeholders for generating new business opportunitiesProactively drive project initiation from the IT roadmapBusiness Relationship ManagementResponsible for a hive which has identified resources across CERT, SRE, Innovation & Portfolio Management, Local Application Development and Risk to manage the business relationshipEngaging key stakeholders- Group Technology, Business Heads, T&I Product CIOs and GBS to develop and implement an end-to-end Technology service delivery strategy.Provide technology thought leadership and influence country/region s business strategy with the effective and innovative deployment of technology.Develop transformative solutions and introduce capabilities that align to Business strategies with an end-to-end viewDevelop client related technology service strategies to enhance revenue potential and improve utilization of current service provisionsUnderstand and contribute to country / region s business strategy and communicate country/regional business direction to Group Technology. Influence Group Technology to ensure that approved business plans have matching technology investment plans available for business investment committee evaluationRepresent technology in the Regulatory forums / committee for the services / product offered by CPBB.Collaborate with Products team for RFP / Business Partnerships and represent technology in client s meetings for CPBB.Work with Frontline on key client s challenges and drive strategic long-term solution.Technical evaluation of vendor capability to deliver solution withing the banks architecture framework and guidelines.Strengthen network across industry peers and actively contribute in multiple banks though leadership forums initiatives by NPCI, IBBIC (Blockchain) & Foreign Banks.Review / recommend NFR for new complex projects to improve better client experience, operational efficiency, and process during system contingency.Awareness and understanding of the wider business, economic and market environment in which the Group operates.ProcessesResponsible for the adherence to system architecture, development, build and deployment processes of the resilience solutions to be delivered.Perform thematic analysis based on the incident trend, root causes to identify key actions and follow up with the respective domain heads to address the same.Participate in the high priority incident RCA meetings to understand the fixes identified and work with the respective group T&I teams to prioritize the fixes till closure.Prioritize the book of work for the defect fixes based on the open issues across the domains.Participates in relevant Tech Councils, ensuring compliance with Architecture Principles and adherence to the Architecture RoadmapPeople and TalentCultivate a culture of openness and transparency to increase the likelihood of project successLead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.Employ, engage, and retain high quality (skill and experienced) people to deliver its obligations.Ensure the provision of ongoing training and development; ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.Risk ManagementOwn risk records for technology incidents resulting in breaches and regulatory reporting.Track obsolescence for critical applications (TRM/MIBS) and ensure all the obsolete components are funded with remediation plans.Manage risk exposure across multiple projects through the identification and management of key project risks to ensure the delivery of business goalsProvide thought leadership and solutions to complex challenges at the project or program levels (e.g., prioritization of business requirements if faced with budget/time constraints, trade-offs of resource allocation across projects). Bring structure to sometimes ambiguous targets/purposes and craft project to bring practical resolutionsEnsure focus and effective support of internal and external audit activities.GovernanceDisplay exemplary conduct and live by the Group s Values and Code of Conduct.Take responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Lead the India and South Asia Cluster CERT team and Business Relationship with CPBB to achieve the outcomes set out in the Bank s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.,

Keyskills :
proof of conceptkeeping things simplesouth asianew businesshuman skillsbusiness caseit leadershiplife insuranceexternal audit