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Hiring for Associate

2.00 to 5.00 Years   Mumbai City   15 May, 2020
Jardine Lloyd Thompson India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

To ensure seamless and timely delivery based on agreed standards on accuracy and productivityPrincipal AccountabilitiesDelivery Management

  • To ensure timely delivery based on the agreed standards on accuracy and productivity
Process Management
  • Regularly update process manuals
Compliance
  • Ensure adherence to policies & procedures as per organization s standards and laid out SOPs
Framework & Boundaries
  • Master Service Agreement and SLAs signed off with operating companies
  • Relevant regulatory authorities like FCA / FSR, DWP, etc.
  • SOPs and Company policies
  • Need based team meetings to discuss process updates
  • Monthly one on one meetings with the RM to review performance
  • Need based / escalation based interactions with the RM
OthersWithin the company:
  • Need based interactions with stakeholders in the UK
Outside the company:
  • IB: Intermediaries like Xchanging and the underwriters
  • Clients and the consumers (pensioners) of JLT services
Competency AreasCompetencyDefinitionDrive and ResilienceDemonstrates a positive, can-do outlook and attitudeDoes the right thing, rather than the easiest thingKnows own limits and knows when to involve othersDeals with problems rationallyOperates in a calm and measured way under pressureWilling and able to deal constructively with disagreementKeeps things in perspective and finds ways to bounce back from setbacksProactive in following things through and keeping things movingTakes personal responsibility for seeing things through to completion, whatever it takesDelivers the best result and strives for excellence.Commercial credibilityKeeps own knowledge and expertise up to date and relevantAdheres to policies, guidelines and operating proceduresDemonstrates clear understanding of regulatory requirementsIdentifies and evaluates risk appropriately Recognises how own actions impact on compliance and regulatory requirementsUnderstands and carries out the legal obligations of a Financial Services environment Makes an effort to understand the needs and expectations of clients and colleaguesKeeps up to date with industry changes and developmentsProactively ensures compliance with regulatory and risk frameworksProactively maintains the image and reputation of JLTDelivering solutionsApplies common senseMakes appropriate use of relevant numerical data and informationMakes appropriate use of relevant verbal data, information and reportsEvaluates information effectively, identifying key facts and interpreting them correctlyMakes links between different pieces of informationMentally agile, able to think on their feet and respond appropriatelyDemonstrates a clear understanding of the pros and cons of alternative options, with associated risksPrepared to make suggestions and to advocate doing things differently if it adds valueDemonstrates a preparedness to flex and/or negotiate in order to achieve a win/win solution where possibleChecks to ensure that nothing is missed, work is accurate and as far as possible, error freeMakes decisions that are justified from the facts and evidenceMakes timely and accurate decisions even under pressureUnderstands the scope of own decision making authority and knows when to seek adviceTakes responsibility for decisions within their remitTakes personal responsibility for driving outcomes and achieving objectives set,

Keyskills :
process can operations php slas delivery environment driving quality java legal script management associates ul ffice ms

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