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Hiring for Associate

1.00 to 3.00 Years   Mumbai City   15 May, 2020
Jardine Lloyd Thompson India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

To ensure seamless and timely delivery based on agreed standards on accuracy and productivityDelivery Management

  • To ensure timely delivery based on the agreed standards on accuracy and productivity
Process Management
  • Regularly update process manuals
Compliance
  • Ensure adherence to policies & procedures as per organization s standards and laid out SOPs
Framework & Boundaries
  • Master Service Agreement and SLAs signed off with operating companies
  • Relevant regulatory authorities like FCA / FSR, DWP, etc.
  • SOPs and Company policies
Superiors
  • Need based team meetings to discuss process updates
  • Monthly one on one meetings with the RM to review performance
  • Need based / escalation based interactions with the RM
Within the company:
  • Need based interactions with stakeholders in the UK
Outside the company:
  • IB: Intermediaries like Xchanging and the underwriters
  • Clients and the consumers (pensioners) of JLT services
Drive and Resilience Demonstrates a positive, can-do outlook and attitudeDoes the right thing, rather than the easiest thingKnows own limits and knows when to involve othersDeals with problems rationallyOperates in a calm and measured way under pressureWilling and able to deal constructively with disagreementKeeps things in perspective and finds ways to bounce back from setbacksProactive in following things through and keeping things movingTakes personal responsibility for seeing things through to completion, whatever it takesDelivers the best result and strives for excellence.Commercial credibility Keeps own knowledge and expertise up to date and relevantAdheres to policies, guidelines and operating proceduresDemonstrates clear understanding of regulatory requirementsIdentifies and evaluates risk appropriately Recognises how own actions impact on compliance and regulatory requirementsUnderstands and carries out the legal obligations of a Financial Services environment Makes an effort to understand the needs and expectations of clients and colleaguesKeeps up to date with industry changes and developmentsProactively ensures compliance with regulatory and risk frameworksProactively maintains the image and reputation of JLTCommunication Makes an effort to communicate with othersSpeaks clearly, succinctly, confidently and accuratelyDemonstrates confidence in talking to clients, stakeholders or colleaguesIs prepared to flex style of communicationChecks understanding and ensures that key points have come across effectivelyListens to others and acts on information receivedProactive in putting information and ideas across to othersMakes effective use of available channels of communicationWrites clearly, succinctly, confidently and accuratelyIs willing and courageous enough to speak up when a mistake has been made or when things are evidently not rightPerson Specifications Education Essential: Graduate in any field( Not Applicable : BSc IT, BE, BCA, MCA)Desirable:Experience
  1. Essential:
  • 1 to 3 years of experience in operations in financial services/ ITES or off shore processing organizations
Desirable:Knowledge Essential:
  • Understanding of insurance and/or financial services sectors
  • Desirable: Fundamentals of operations management
Skills & Abilities Essential:
  • Analytical ability
  • Communication
  • Planning and Organizing
  • MS Office skills
  • Precision based approach
,

Keyskills :
associates script legal can education process quality php management delivery java driving environment operations ul office

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