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Hiring for Associate

2.00 to 3.00 Years   Mumbai City   15 May, 2020
Jardine Lloyd Thompson India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

To ensure seamless and timely delivery based on agreed standards on accuracy and productivityJob DimensionsKnowledge and ExpertiseBasicJob ComplexityDefined and routineClient Relationships / Communication SkillsTacticalPeople Management and Strategic ImpactEntry level team memberFinancial ImpactGeographical ImpactLevel 5 - 1 Sub Function, All Business Unit, GlobalPrincipal AccountabilitiesDelivery Management

  • To ensure timely delivery based on the agreed standards on accuracy and productivity
Process Management
  • Regularly update process manuals
Compliance
  • Ensure adherence to policies & procedures as per organization s standards and laid out SOPs
  • Conduct regular process audits
  • Adhere to audit sampling guidelines
Framework & Boundaries
  • Master Service Agreement and SLAs signed off with operating companies
  • Relevant regulatory authorities like FCA / FSR, the Pensions Trust, DWP, etc.
  • SOPs and Company policies
OrganizationRelationshipsSubordinates
  • NA
Superiors
  • Need based team meetings to discuss process updates
  • Monthly one on one meetings with the RM to review performance
  • Need based / escalation based interactions with the RM
OthersWithin the company:
  • Need based interactions with stakeholders in the UK
  • Need bases interactions with the IB team
  • Outside the company:
  • IB: Intermediaries like Xchanging and the underwriters
  • Clients and insurers of JLT services
  • Person Specifications
  • Education
Essential:Graduate in any fieldDesirable:Work QualificationsEssential:Desirable:TrainingEssential:Desirable:ExperienceEssential:
  • 2+ years of experience in operations in financial services or off shore processing organizations
Desirable:KnowledgeEssential:
  • Understanding of insurance and/or financial services sectors
  • Desirable: Fundamentals of operations management
Skills & AbilitiesEssential:
  • Analytical ability
  • Communication
  • Planning and Organizing
  • MS Office skills
  • Precision based approach
,

Keyskills :
process php communication delivery slas environment operations associates education java collection framework management script ul kills office ms

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