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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 4.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Hiring For Phone Banking Officer with Leading Private Sector BankLocation: Thane / Belapur / Vashi/ Goregaon / GhansoliDesignation: Phone Banking OfficerProcess: Voice process (Inbound / Outbound)Shift: - Day ShiftShift Timing - 9:30 - 6:30 pmSal upto 20kLucrative amount of incentives you can earn.Day shifts only.2 days offs & 5 days workingCustomer Service Incentives + Upselling IncentivesJob role:1. Handling Customer Queries and Providing Information as per Defined Standards2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems3. Follow Up On Escalations and Closing Them4. Educating Customers About Banks other Products and Services5. Generating Leads and Passing Them to Concerned Department6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement7. Educating Customers About Channel Migration8. Improve Efficiency as per Interactions and Feedback Received9. Updating Product and Processes in Data bank10.Dealing with Banking schemes.Benefits:-Will be on the direct Payroll of Bank-Each and every bank holidays will be given-Can apply for Internal job postingInterested Candidates can Mail their CV tocvexcellentjobs@gmail.comor can call on7977686826 - Annu
Keyskills :
on voicecustomer service operationscollectionvoicegood communicationphone bankikg officeroutboundinternational voicecustomer care executivedomestic voice supportdomestic voicedomestic voice processcallingvoice processcustomer service executi