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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | < Rs 50,000 - 3.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
We have urgent openings for a leading company into International Inbound Voice processLocation :- MumbaiDesignation: Customer Service ExecutiveJob location : ThaneShift Timings:- Australian shift (Pure night shift)Working days :- 5 days working 2 rotational offs (Transport facility available)Compensation : 18 k-22k (Depending upon last drawn & Interview performance)Qualification :HSC + 1 year of international experience / Graduate + 6m with relevant experiencAge limit :- 45 yearsJOB DESCRIPTION :-Its an inbound customer service profileCandidates with excellent communications can apply.Identify and assess customers needs to achieve satisfaction.Managing incoming calls and customer service inquiries.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Interested candidates can share resume on jyoti.geneticcallnet@gmail.com or can call / whatsapp on 8879240021Regards,Jyoti Gupta :-8879240021Genetic call net
Keyskills :
voicecustomerservicetelecallingutboundcallinginternationalcallcentercustomersupportinboundvoiceprocessinboundtellecallinginternationalvoiceprocesscustomercarevoiceprocessinternationalbpoinboundcallcenter