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Hiring For Team Leader.

2.00 to 5.00 Years   Mumbai City   03 Mar, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Designation: Team LeaderVertical: Outbound Sales | e-LearningRoles and Responsibilities:Responsible for Day to Day Operations of Assigned Team at centre.Manage a strong professional relationships with team members, Clients and Key StakeholdersAssist Team Manager with the development and execution of annual business plan, while looking for new ways to improve operations and cost optimizationConduct staff performance reviews; assess needs, cost/benefit analysis and other operational strategy assessments.Establish a high standard for productivity, quality, and customer service as well as define user guidelines.Manage and improve team performance through performance monitoring, problem resolution, system audits and quality assurance measures.Prepare weekly and monthly KPI reports Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.Desired Candidate Profile:Bachelors Degree2+ years of supervisor experience in Contact Centre Operations Experienced in Outbound / Online Sales would be preferredSelf-Motivated and ability to go extra mile to achieve the best results Excellent verbal communication skillsShift:Day Shift - 9 HrsRotational Week offsOperating window - 08:00 Hrs 22:00 Hrs.Perks and benefits PLILoyalty BonusFixed PayPlot Number 306, Nextgen House,Millenium Business Park (MBP), Mahape, Navi Mumbai www.nextgeninfratechsolutions.in

Keyskills :
recruitmentteam leadingoutbound sales

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