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Immediate Requirement for Account Specialist II - Claims IM - Mumbai

1.00 to 3.00 Years   Mumbai City   19 May, 2023
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Skills
    • Comfortable communicating with customers in a metrics-driven environment
    • Ability to multi task between screens
    • Demonstrate resiliency and extreme adaptability in a fast-paced environment
    • Possess strong customer centricity
    • Decision making skills to work efficiently with customer
    • Demonstrate personal excellence including punctuality, integrity, and accountability
    • Approach problems logically and with good judgment to ensure the appropriate customer outcome
    • Effectively prioritize work to ensure efficiency
    • Are required to abide by all applicable regulatory and department practices and procedures
    • Have the ability to work independently and in a team environment
    • Think critically and exercise independent judgement
    • Flexible to work in Morning/Evening/rotational shifts and week offs
    Qualification
    • High School diploma/GED required
    • Minimum of one year of customer interaction or customer support in a voice process
    • Proficiency with basic computer functions of Microsoft office
    • Comfortable to work in rotational Shifts/Week-offs
    ,

Keyskills :
customer supportcustomer interactionCustomer Interaction ManagementDirect Client InteractionFollow DirectionsCustomer Intelligence

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