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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Key Purpose of the Job:The Implementation Engineer is responsible for providing post-sales support to prospective customers / channel partners. Managing vendor relationships and generating MIS, reports is also critical for the role. The role holder is responsible for providing technical support for concerned products / business.Educational Qualification / Experience required:- Graduate in any discipline including Engineering (CS/ IT preferred) - Experience of around 3 to 5 years as a implementation specialist for Networking / Server / Storage products - Should possess necessary technical certifications (for example, EMCIE / EMCIS, EMCTA) - Should possess strong knowledge and experience in product implementation (installation, configuration, server integration) - Good communication skills and customer focus requiredKey Responsibilities:1. Provide post-sales support to customers / channel partners for concerned products / business 2. Manage relationships with vendor stakeholders for concerned products / business 3. Manage post-sales team for the concerned products / business 4. Provide technical support to pre-sales team for concerned products / business ,
Keyskills :
sqlsql servermysqlcustomer relationstroubleshootingcustomer focuschannel partnerstechnical supportemcievendorstoragebusinesspresalesnetworkingpostsales supportpostsales