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Inbound customer Service

2.00 to 5.00 Years   Mumbai City   18 Oct, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre),Customer Service (International)
EmploymentTypeFull-time

Job Description

*Handle customer complaints ,provide appropriate solutions and alternatives within the time limits*Follow up to ensure resolutions*Build sustainable relationships and trust with customer accounts through open and interactive communication*Keep records of customer interactions ,process customer accounts and file documents*Go the extra mile to engage customers*Ability to switch between Social Media and and regular CS work

Keyskills :
bloggingnewslettersspecial needs trustspress releasesaccountssocial media marketingbitcoincopywritingmedia relationstwitterresolutionscustomer servicecryptocurrencyestate administrationsocial mediacommunication skillsblockchainfacebook

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