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IT Business Process Analyst III 1231

2.00 to 3.00 Years   Mumbai City   24 Jan, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Job Description Primary purpose and function of this position

The Business Analyst will be part of the Success Factors LMS Service and Support team. In this role you will take part in the different activities to ensure the successful management of existing LMS systems and related processes end -to -end. From understanding business needs, defining requirements, determining the best technical solution, and implementing the solutions, such that they meet customer expectations. Specific responsibilities include:

Review, analyze and classify tickets (Priority and solution types) Requirements Definition Translate business requirements into functional and technical specifications

  • Able to Specify solution for example - Customizing bug fixes new enhancement or user training)
  • Modifying and Filling workbook Acts independently to determine methods and procedures on new report requirements, reporting writing. Manage production operation activities Lead investigation and resolution efforts for critical, high impact problems and incidents Provides technical guidance to employees andor customers

    Schedule and coordinating with other technical resources (e.g. information security, 3rd party developers, etc.)

    Qualifications

    Education and Knowledge Requirements

    2 -3 years of relevant experience in Success Factors LMS SF LMS certified Good knowledge of ORD reporting in LMS Basic knowledge of SCORMAICC content management Knowledge of Integration and LMS API Good Knowledgeexperience of LMS standard reports and Plateau Report Designer (PRD) Good knowledge in writing SQL Queries Fluent English (Reading, Writing, Speaking) Business Process Analysis In process of validation

  • ,

    Keyskills :
    sapautomation business processbasis process improvementbusiness process analysis sql queriesprocess analysis

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