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IT Technician

2.00 to 5.00 Years   Mumbai City   11 Jul, 2020
Infobip Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaSales / BD,General / Other Software
EmploymentTypeFull-time

Job Description

  • You provide user support regarding complete office IT infrastructure to all Infobip s employees timely and efficiently.
  • You understand computer systems and its components, can tell advantages and disadvantages of different models and recommend the right one for certain purposes.
  • You are making sure that Fixed Asset Register is updated, all assets are correctly allocated and all equipment descriptions are accurate.
  • You contribute to brainstorming sessions in your work area and provide suggestions on how to improve the processes.
  • You proactively share knowledge and help your colleagues, making time to support them.
Qualifications Maybe you are an IT technician looking to develop in an international company, or a junior system administrator at a smaller company looking for a challenge.
  • You have advanced knowledge in troubleshooting Windows 7, 8.1 and 10 operating systems and MS Office 365 cloud services.
  • You have strong computer hardware and software diagnostic and repair skills.
  • You are familiar with the deployment of Windows 10 OS by using mass deployment systems such as Windows Deployment Services or Microsoft Deployment Toolkit.
  • You are experienced in Workstation backup and full disk encryption is no stranger to you.
  • You have a good knowledge of antivirus systems with central management console (preferably Symantec).
  • You understand basic network protocols and internet communication concepts such as DNS, DHCP, TCP/IP protocols.
  • Youve worked with end users directly or remotely (helpdesk/remote support) in English and Croatian.
  • You wish to work on larger projects and in larger teams.
  • Experience with Windows Server Update Services (WSUS), Hyper - V virtualization, Group policy objects, Print management utility and Active Directory administration is a plus.
  • Experience with configuring video conference systems is a plus.
  • You focus on user satisfaction and experience.
  • You identify critical activities and assignments and adjust priorities when appropriate.
  • You have the ability to rapidly adapt and work in a high - paced, multi - tasking environment.
  • You have at least 3 years of experience in the IT sector.
Additional Information
  • Big and complex infrastructure When we talk about a large system, we really mean it. We have datacentres all over the world, from Washington to Hong Kong, and they include around 300 physical and 2000+ virtual servers. We administrate 1000+ company laptops of different models and OS. Be a part of a system that is live 24/7 and generates traffic that measures in millions of messages every minute.
  • Never a dull moment We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
  • Opportunity Knocks. Often. Being a part of a growing company in a growing industry we challenge you not to grow! Lots of opportunities for development; whether it s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Grow your knowledge Learn as you go, starting from the internal education and onboarding from your colleagues, to our 3 - day Dev conference, e - learning to attending conferences. Knowledge is for sharing, and learning is a path to growth.
  • Pay & Perks Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organised activities, company library, organised sports, kitchen stocked with the usual suspects. Talk about a balanced lifestyle!
IT Technician,

Keyskills :
disk encryptionwindows serverwindows 10active directoryvideo conferenceuser supportgroup policyfixed asset registerwindows 7office 365print managementcomputer hardwareoperating systemsactive directory administrationit infrastructuresyste

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