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Journey Manager - Employee eXperience

2.00 to 3.00 Years   Mumbai City   06 Dec, 2022
DBS Asia Hub 2
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    *
    • Responsibility:
    • Identify and define opportunities through employee journeys with the objective of improving our employee experience, their effectiveness whilst reducing toil and friction
    • Lead journeys from the idea to fruition, walking with cross functional stakeholders. to reimagine, breakdown barriers and challenge status quo through appropriate digitization, process reengineering, and process changes
    • understand our business processes comma policies comma and tools of about business landscape
    • Empathize with our employees, evaluate change impact, resistance and risks thereafter implementing suitable change management strategies to address them.
    • Constructive feedback loop with employees. To continuously optimise and improve the employees journeys
    • Apply the 4D (Discover, Define, Design. Deliver) metrology in agile approach
    • Develop and track work plans to achieve the journey outcomes.
    Requirements
    • Minimum Graduate with minimum 2 -3 years experience as Business RM or T&O Process Knowledge.
    • Purpose driven with strong passion to deliver real outcomes and impact in a challenging and dynamic environment.
    • Desire to improve and transform the IBG works.
    • Ability to think strategically and handle end to end execution.
    • Strong communication skills, both verbal and written.
    • Meticulous and able to handle pressure in a time critical environment.
    Experience with corporate banking and digital innovation in a credit project is preferred but not necessary.,

Keyskills :
change managementcorporate bankingdigital innovationcommunication skillsagilecreditbankingbusinesspressurebarriersmetrologybreakdownmanagement

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