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Key Accounts Manager

2.00 to 6.00 Years   Mumbai City   21 Feb, 2020
Talent Mappers Consulting India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 6 - 7 Lakh/Yr
IndustryIT - Software
Functional AreaClient Server
EmploymentTypeFull-time

Job Description

Candidate having experience in managing customer services, addressing issues, contribute in the business growth and client coordination will be a good fit.Listed below are the Job responsibilities & requirement for a better understanding.Job Responsibilities:

  1. Project Planning & Execution: Set milestones while managing risks, coordinate with client and various internal teams to seamlessly deploy product in the field within stipulated time.
  2. Customer Service: Actively engage client through all phases of the project, ensure client satisfaction through timely communication, ensure delivery of deliverables within communicated time frames.
  3. Project health maintenance: Ensure smooth functioning of deployed product and quick redressal of issues with the help of internal troubleshooting team within pre-defined SLAs.
Growth Opportunities: Identify opportunities to grow business with the customers and engaging sales team with the process.

Keyskills :
customerengagement clientrelationship clientservicing ustomersuccess clientsuccess keyaccountmanager keyaccountexecutive

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