Lead Analyst Server

Job Description

• Hands on experience on SQL Server Backup, Recovery, Monitoring, High Availability, Disaster Recovery, Corruption handling, performance tuning, space management and Trouble shooting Skills.
• Ability to Monitor and Optimize the performance of the database as per best practices.
• Ability to Plan system storage and future storage requirements for the database system as per best practices
• Hands on experience in installing, configuring, troubleshooting and maintaining Clustered server
• Knowledge and Experience in SQL Server 2012 and 2014 new features
• Have worked on Heterogeneous Database Platform like Oracle, Sybase, DB2
• To work as a member of the Database team in Mumbai supporting a global Database estate.
• To ensure Database incidents are resolved within specified SLA s, liaising with other support teams and 3rd parties where appropriate.
• To handled escalation related to database technical issues
• To come with new initiatives to overcome flaws in existing Technology or process
• To ensure Proper communication with respect to Database activities are maintained with respective team and there owners
• To ensure Database Changes , Request are Fulfilled within specified TAT liaising with other support teams and 3rd parties where appropriate
• To ensure that appropriate escalation procedures are followed
• To ensure that necessary team documents are maintained.
• Following up on morning checks results and resolving reported issues.
• To ensure that any enhancement and project work is delivered to the agreed scope and timescale and within agreed budgets.
• To comply with departmental policies and standards (Change control, Problem management and security standards)
• To adhere to all compliancy, audit and corporate policies. (e.g. Health and Safety)

Experience and personal qualitiesRelationship management

• Identify, recognize and acknowledge IT management and stakeholders
• Determine their influence and interest in BAU and strategic goals
• Establish communication channel with relevant stakeholders
• Set the goals at individual and team level to meet management expectations
• Plan, execute and share the progress with the management

Communication

• Excellent written and oral communication skills
• Excellent listening and interpersonal skills
• Logical thinking and efficient
• Keen attention to detail
• Ability to conduct research into systems issues and products as required
• Ability to communicate ideas in both technical and user-friendly language

General

• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment.

Essential

• Minimum 3 - 5 years of experience in supporting Sql Server environment
• Experience in Designing SQL Server logical and Physical Architectures independently
• Ability to Provide Level 3 Support for various Database issues.
• Should have Proven experience in support ,monitoring and tuning of a large Databases
• Good Familiarity with concepts in Active Directory ,VMware OS, Network, IIS and Storage
• Ability to handled complex security requirement provided by company data secure policies
• Good amount of understanding on other components of SQL server namely SSRS, SSIS, SSAS
• Experience in Troubleshooting complex issues with respect various aspect of databases activities
• Experience in handling escalation and responses in timely manner
• Good Knowledge in ITIL concepts namely Incident , Request , Change , Access Management
• A quick Learner with the ability to take a structured, methodical and disciplined approach to all tasks.
• Able to create work instructions for tasks
• Independently work on L3 issues and designing new Database configurations

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Keyskills :
delivery mentoring java reporting sql tmanagement customerservice spacemanagement activedirectory highavailability sqlserver2012 disasterrecovery sqlserver