Lead, Business Continuity & Resilience

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThis role requires support to establish the CCIB Operational Resilience Framework, design and implementation across CCIB working in an agile operating model with each segment and product. The Framework will comprise new Operational Resilience regulations, Business Continuity Management, Crisis Management and Operational Continuity in Resolution ( OCIR ).

• Support Product Owner in design, development and implementation of first line risk ownership for Operational Resilience in CCIB, including establishing compliance with relevant regulations.
• Participate in Operational Resilience squads in each business service, and collaborate with stakeholders to identify vulnerabilities, set impact tolerances, prioritise improvements, perform stress tests and manage implementation.
• Leverage capability from the Group Resilience team to ensure best practice, lessons, and capability is shared across the Group on design, implementation and maintenance.
• Ensure work to address critical vulnerabilities to business services at CCIB level are appropriately prioritized in the applicable QPR.
• Partner with Group Business COO resilience teams to ensure vulnerabilities within group business areas are appropriately prioritized in the applicable QPR.
• Partner with Group Business COO resilience teams to ensure critical dependencies on operational assets outside CCIB are appropriately prioritized in the relevant QPR.
• Support escalation of risks relating to Operational Resilience through business NFRCs and to the CCIBRC where required.
• Support reporting of Operational Resilience risks and treatment actions to CCIBRC regularly.

DELIVERY:

• Support Product Owner for CCIB Operational Resilience (OR), i.e. the 1LOD risk owner in drafting and establishment of the CCIB Operational Resilience Framework;
• Design CCIB-wide guidelines, training materials and templates for OR implementation and maintenance for implementation by the Group Business Resilience leads. Ensuring appropriate consultation with Group Operational Resilience, Group Business Resilience leads, Regional and Country stakeholders.
• Review and challenge of Important/Critical business services and impact tolerance thresholds proposed by the business. Identify strategic changes or vulnerabilities requiring remediation.
• Participate in workshops, exercises and scenario testing to identify vulnerabilities in resilience of operational assets. (IT, Data, 3rd parties, people, property etc.)
• Support Product Owner in development of QPR/NFRC submissions related to OR treatment, improvement actions and monitoring of risks.
• Support Product Owner in review and challenge of Group Business level response, continuity, recovery, crisis management capability, teams, plans within CCIB.
• Support the design and implementation of monitoring in each business service for changes to the risk profile of operational assets such as high criticality systems, SLAs, organisational design, movement of operational capability.
• Review, challenge and support each business area capability to respond and recover from natural disasters, market events, external attacks and topical situations such as elections. This includes the development and management consolidated Operational Resilience Contingency Plans, Crisis Management Plans, Playbooks and Runbooks.
• Support design and preparation of consolidated crisis exercises across CCIB and support preparation for crisis exercises within CCIB MT on a regular basis to ensure preparedness for any contingency.

GOVERNANCE:

• Support Product Owner for submissions to QPR/NFRC for prioritisation of treatment, improvement actions and monitoring of risks.
• Support Product Owner with implementation of Group policies standards, and local regulatory requirements through prioritisation within applicable QPRs and subsequent execution by relevant squads.
• Understand and assess the impact of changes in the policy or standards on CCIB and engage with the CCIB businesses to ensure the impact is understood.
• Recommend additions/enhancements/changes to the Operational Resilience policy, standard, guidelines, procedures, and controls.
• Monitor Operational Resilience profile and posture and report any non-compliance to the Product Owner.
• Participate and represent CCIB in Operational Resilience working groups to provide updates and influence positive outcomes for the Business.
• Design and support implementation and validation of OR KRIs, KCIs and other risk ratings/assessments, as well as process designs using available MI at CCIB, Group Business, Region and Country levels.

CONDUCT:

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across CCIB. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Relationships

• Operational Risk, CCIB
• Group Operational Resilience team
• Group Business Operational Resilience leads
• CCIB MT, CCIB COO MT, CCIB RC, Business QPRs / NFRCs
• Country / Regional CCIB Heads, and Country Resilience teams
• L&D team and Learning Academies
• GIA, External Auditors

Our Ideal Candidate

• Minimum of 10+ years of total work experience
• Masters or Bachelors degree
• Knowledge of the Global regulatory environment and the ongoing developments
• Comprehensive knowledge of risk governance frameworks & quality framework and processes
• Knowledge of process improvement methodologies
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Project and Program Management skills
• Data and Management Information design capability
• Knowledge of all segments in the business and activities with a broad understanding of CCIB Banking business
• Proven ability effectively collaborate with a wide range of stakeholders
• Ability to create effective work relationships across functions & borders
• Assertive, tenacious and willing to challenge when required

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
business continuity managementintegrated development environmentsrisk governancecrisis managementprogram managementinformation designbusiness resilienceregulatory requirementssetriskagile