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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Hardware / Networking |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Profile of the position:
He She has solid know-how of this underlying technologies. He She has experience in providing customer support over the phone and vie e-mail. This position has no direct reports
and usually works very independently on the cases assigned to himher. Duties and Responsibilities
Should have 2+ yrs of experience in providing Level Support to all departments Schedule time estimates for projects task deliverables, adhere to SLA.
Keyskills :
webservices webapplication customersupport servermonitoring supportmanagement knowledgediscovery communicationskills troubleshootingskills soc set mcsa basic email lists storage folders analysis schedule tatementsofworksow oncallsupport