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Level 2 SharePoint administrative

2.00 to 7.00 Years   Mumbai City   17 Dec, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Profile of the position:

He She has solid know-how of this underlying technologies. He She has experience in providing customer support over the phone and vie e-mail. This position has no direct reports

and usually works very independently on the cases assigned to himher. Duties and Responsibilities

  • Provide 247 on-call support for the e-mail environment.
  • Manage SharePoint Permissions
  • Analyze SharePoint Usage and Activity
  • Move Copy Sites
  • Clean Up, Manage and Configure SharePoint accounts and sites
  • Analyze SharePoint content and storage
  • Monitor SharePoint trends
  • Set up alerts and Enforce policies
  • Audit your SharePoint environment
  • Identify governance violations
  • Powerful and comprehensive management of additional SharePoint components, including Alerts, Content Types and Lists;
  • More enterprise-wide usage reporting from the Web Application, down to the item level;
  • Support for bulk operations with PowerShell Cmdlets, web services controls and the ability to easily copy to multiple destinations;
  • More robust management of the SharePoint audit data; and,
  • New features to provide site administrators with even more capabilities, including additional support for more detailed reporting and analysis at the site level to all sub-sites below and the ability to select any set of folders andor items, making granular choices easier to specify when needed.
    • Knowledge, Skills Competencies
      • Good technical relevant skills
      • Ability to communicate effectively
      • Highly self-motivated and independent
      • Excellent troubleshooting skills
      • Extensive experience in examining, investigating and solving dynamic problems with ability to think
      • out-of-the-box and develop creative solutions.
      • Well-organized with the ability to multi-task and work with minimal supervision
      • Ready to work in rotational shift.

        • Desired Qualification
          • Must be a MCSA and have Average Server knowledge along with Standard Applications.
          • Basic Education must have a Bachelor s degree or Under Graduate in any stream
          • Good Communication Skills (Written Verbal)
          • Knowledge on Server Monitoring Management is preferred.
          • Understanding of ticketing system is also preferred.
          • Must be Willing to work in shifts
          • Previous NOCGSDRDMSSOC experience will be a value add.
            • Desired Experience

              Should have 2+ yrs of experience in providing Level Support to all departments Schedule time estimates for projects task deliverables, adhere to SLA.

,

Keyskills :
webservices webapplication customersupport servermonitoring supportmanagement knowledgediscovery communicationskills troubleshootingskills soc set mcsa basic email lists storage folders analysis schedule tatementsofworksow oncallsupport

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