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Looking for Front Office Guest Relations Executive

0.00 to 3.00 Years   Mumbai City   15 May, 2019
Netambit ValueFirst Services Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
Industryotel / Restaurant
Functional AreaFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

Hiring Freshers Experience For a HOTELPosition - Guest Relations ExecutiveSalary - Upto 15k - Performance incentivesQualification - Diploma/Graduation/Under graduate in Hotel management

  • Helps & Assists the Hotel Manager with all day tasks.
  • Takes charge of the Hotel (for own shift) when the Hotel Manager is not around.
  • Handles all guest complaints including managing guests having problems.
  • Escorts Guests to their respective assigned rooms + luggage.
  • Takes the initiative to create suitable (and relevant) Guest interactions.
  • Takes the initiative (including proactively where required) to take care of guest requests.
  • In the Morning shift takes care of Breakfast orders.
  • Responsible for the delivery (and clearance, later) of Breakfast, Lunch & Dinner to the Guest rooms.
  • In the Night shift - checks for Linen Exchange and inventory of Linen (Records being maintained).
  • In the Night shift - takes round of the Hotel periphery; also, takes round of the guest floors for preventive security measures.
  • Check all the arrival ready rooms before guest arrival.
  • Maintains the Inventory of the various stocks
  • Orders the stocks for future requirement considering occupancy
  • Handles cash for property including reconciliation of the cash collected from various sales.

Keyskills :
salesmanagementeceptionrelationshotelguestserviceguestfrontdeskofficefreshersfrontguestrelationsexecutiveguesthandling

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