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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | NBFC ( Non Banking Financial Services ) |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
The Customer & Operations team is looking to hire a Manager to drive and deliver projects with a focus in the Industrial and Auto sectors. The individual will be required to: Deliver program / projects as per defined timelines Drive the solution thinking within the project team with minimal assistance from the Project Director Manage relevant client stakeholders in complex and intense consulting assignments Mine existing clients for additional business opportunities and drive aggressive sales efforts Manage the project economics by managing invoicing, collections and managing project expenses. Drive Knowledge Management ; mentor & develop young consultants Support proposals and other business development activities Qualifications and Skills The individual should have had work experience in: Leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions Experience of working with clients in areas around Generating customer and market insights , competition assessment Articulating their customer strategy and vision for customer experience Go To market Strategy Sales effectiveness sales process, structure, CRM technologies, defining omni - channel path to purchase mediums and designing technology platform to deliver the same Channel effectiveness channel design, coverage and footprint, , channel capability development, channel engagement and evaluation, Dealer Management Systems Omni - channel initiatives Designing and implementing change initiatives considering digital and non - digital interaction models Project management independently managing teams ( minimum 4 - 5 people member teams) A working knowledge of quantitative analysis techniques using excel / pivots and any other analytical tool software Good communication skills and presentation skills. Easy orator and ability to develop and translate the consulting view point to the client senior stakeholders Experience and Background MBA from a top - tier business school 7 - 10 years of experience with excellent understanding of customer led business transformation Experience in working with C level executive clients Prior consulting experience with premier consulting organizations ( minimum 2 years) Country India Location. Mumbai Service Line Strategy - Management Consulting Job Level Manager Contract Type Permanent Full Time / Part Time Full Time About us Region EMA Sub Region EMA (no sub - region),
Keyskills :
hange initiatives dealer management channel design management systems business development customer experience project management sales effectiveness sales process channel engagement