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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Manager Customer Value Management (CVM) | Welcome to Consult Us Manager - Customer Value Management (CVM) Manager - Customer Value Management (CVM) Job Role: Revenue Growth: Interact with Senior Management across business segments and provide sharper analytic- based insights on creating enhanced revenue streams. Understand the key- drivers for meeting the business objectives through multiple- channels and across customer touch- points. Strategy / Planning: Draw long/ short term strategies basis analytically- validated consumer behavior to achieve the business objectives. Enhance productivity through efficient channel utilization by using the right customer touch- points. Execution: Define and deliver campaigns with seamless planning in collaboration with various stake- holders including Analytics, Marketing and Campaign Developers. Review and Refine the approach periodically by measuring the outcome of deployed campaigns. Technical Skills & Knowledge: Project management capabilities across a range of stake- holders. Excellent written and oral communication getting the messages across that have the desired effect. Highly adaptable to work in pressure environment and has the ability to work at all levels both within the organization and externally. Know- how of Siebel CRM, UNICA (EMM)and SQL will be an added advantage.,
Keyskills :
siebelcrmcustomervaluetechnicalskillsmanagementprojectmanagementsqldrawunicasiebelbusinessstrategyplanningpressuremarketinganalyticscampaignsmanagementeniconsumerbehavialcommunication