Manager , Global Engineering Delivery

Job Description

Job Description Position at Ingram MicroCompany DescriptionIngram Micro delivers a broad and deep spectrum of technology and supply chain services to businesses around the world. Founded in 1979, Ingram Micro s role as a leader and innovator in technology and supply chain solutions has fueled its rise to becoming the62nd- ranked corporation in the FORTUNE 500. Today, Ingram Micro remains at the forefront of the global technology marketplace, bringing the latest products and services to market and finding new ways to bring value to its customers. The company supports global operations through an extensive sales and distribution network throughout North America, Europe, Middle East, Turkey and Africa, Latin America and Asia Pacific.Position at Ingram MicroIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world s largest technology distributor with operations in 56 countries and more than 33, 000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.We are seeking an IT Manager (B2B) to play an integral role in our new product development program within the Global IT Engineering team, working with delivery teams in developing enterprise level product solutions. The IT Manager, Global Engineering Delivery will have the opportunity to make a huge impact on product design and development and its future direction and success.Your role:The IT Manager, Global Engineering Delivery will work as liaison between Product Manager/ Scrum Master and engineering team for successful delivery of enterprise solutions. He/ she manages the daily activities of the engineering team of size varying from 7 to 10 to analyze, design, code and deploy the solution in 2- week sprints.The IT Manager, Global Engineering Delivery is responsible for the delivery of global deployment of one or more products in Ingram Micro s digital transformation portfolio, understanding the vision for each product his team works on and actively proposing solutions and alternatives to bring us closer to that very same vision. This individual will need to work cross functionally and be able to act as a leader, analyst, and development manager as well as a change agent for agile software development.He/ she needs to ensure that new initiatives will adhere to defined architectural requirements and methodologies, while planning and guiding the evolution of Ingram Micro s Digital ecosystem to support new requirements in a changing business environment. He/ she will continuously innovate and evolve the usability and efficiency of the tools, make sure services provided align with business and technology trends and actively seek out new technologies and new approaches.The IT Manager, Global Engineering Delivery is, in collaboration with the Senior Manager, Product Engineering, responsible for hiring, salary decisions, performance reviews, discipline, promoting and training of direct reports. He/ she has also to ensure that every member of the team is working to at least a reasonable level, and ideally beyond that. Work with them to help resolve any issues that are preventing them reaching this level and make sure they are complying to all SCRUM ceremonies and software development best practices as defined by our multiple CoEs. Track teams velocity and constantly work to see it improved to reach industry level.The primary responsibility of this position is to get a product out the door. He/ she is responsible for the quality of the work the software team delivers as well as for the proper software lifecycle management within the SCRUM methodology. Need to be particularly good in building relationships with Product Managers and SCRUM Masters to reach a level of communication and alignment which will help the team deliver 2- week sprints without any major obstacles.Delivering the B2B Solution for Resellers, VendorsDelivery Manager is responsible for delivering B2B solutions across ERP (SAP, Mainframe), Integrations (EDI, EAI, B2B), API, Microservices, API portal, API Gateway, Automation QA by utilizing existing engineering teams. Building the self- serve portal to enable resellers, vendors to onboard, integrate with Ingram Micro s B2B eco systems. Developing connectors to Resellers/ Vendor s catalogue systems, purchasing systems, Quoting systems to enable faster go to market strategy.Ideal candidate should be strong and own the API orchestration, development, API analytics, API gateway etc. and promoting API- first approach at Ingram Micro. Directing team to deliver digital ecommerce solutions.Defining Strategy Vision of Solution ArchitectureThe Manager will review and acquire an in- depth understanding of the current application landscape and technical architecture, the issues, opportunities and value to the business. The architect will develop the future state Enterprise Architecture framework and Application Framework, based on the product requirements as well as industry best practices and other considerations. This will include documentation of principles, policies and standards and governance process. The Manager will support the various application teams in identifying the best solution approaches to achieve the final state of the product.Relationship managementWithin a program, enterprise globally, among executives, customers and staff; as well as externally with vendors and business partners as required. Ability to communicate with program teams effectively to understand the product requirements and business context as well as explain the best design solution and concepts to get buy in. Influence decision makers from different backgrounds on the value of the solution design, standardization, and other architectural decisions, and drive compliance with established standards across the program. Develops innovative approaches and ideas. Demonstrated experience in creating and working with complex technical architecture and multiple technologies.Problem solver, Decision MakerThink outside the box to come up with innovative/ creative solutions. Evaluate a broad range of internal and external factors when solving problems and making decisions; adjusts actions and decisions for focus on critical strategic issues (e. g., customers, quality, competition, etc.). Superior communication skills both written and oral. Ability to motivate, influence, and drive to results in a highly- matrixed environment is essential. Display performance and establish credibility with key decision makers. Complex problem resolution under stress and ability to merge diverse technology into a cohesive, integrated architecture and influencing key technology stakeholders.What you bring to the role:Minimum of 10+ years of programming and systems design, deployment and management OR Masters degree and 8 years of management experience in programming and systems design, deployment is required.Demonstrated technical skills and knowledge of eCommerce platforms, B2B Integration including EDI/ XML/ Flat File, B2B consolidation, Supply Chain automation, ERP (preferably SAP ECC), with expertise in at least one middleware platform such as Seeburger, TIBCO, MuleSoft, and any other integration tools.Experience in. Net, C#, Front end technologies like HTML, Java Script, CSS, Node. JS, Angular. JS etc. is mandatory to have.Own the API strategy for Ingram Micro.Own the Go- to Market strategy of B2B solutions for Resellers, Vendors.Experience with using middleware technology to integrate ERP systems such as SAP ECC (IDOC, BAPI, RFC) and/ or legacy systems.Experience with data transport protocols such as VAN, AS1/ 2/ 3, SOAP, FTP, HTTPSDemonstrated skills and knowledge of B2B integration technologies including EDI, EDIFACT, TRADACOMS, XML, RosettaNetDemonstrated skills and knowledge of API, Microservices integrations, maintaining API portal, gateway etc.Knowledge with CRM is highly desirable.Experience with eCommerce and B2B technical implementations including map development, and middleware application configuration.Functional knowledge in at least one of the following functional areas: Order to Cash, Procure to Pay, Supply Chain and/ or Finance, Quote to Order.Proficiency in Jira and Confluence; Knowledge of Visio, SharePoint and TFS desired.Excellent presentation and analytical skillsExposure to Agile/ scrum methodology and executing 2 weeks sprints.Related management experience:Anticipates company and customer needs in response to a changing requirements.Partner effectively with customers and business to manifest vision.Direct engagement with business resources to gauge current and future strategic needs and analyze the impact.Related personal skills:Demonstrated high competency in the execution of product roadmaps.Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management.Demonstrated competency in managing third party providers, especially in IT development.Demonstrated competency in working with international/ offshore resources.Managing resources to meet sprint goals.Leading multi- discipline, high- performance work teams/ groups.Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems.Excellent communication skills both written and verbal with a proven track record for each.Create and lead a supportive team- oriented work climate that enables business team members to develop professionally and that values diversity, promotes teamwork and collaboration and emphasizes quality, customer satisfaction, creativity and cost effectiveness.,

Keyskills :
ront end software lifecycle management scrum master solution design order to cash product design supply chain solutions latin america sap ecc supply chain systems design data transport new product development