Manager, HK CDD, CPBB Ops

Job Description

• To give a common platform and standardize the AML/CDD system in SME globally for better AML risk management going forward.

Business

• Overall control and monitoring to ensure all products are processed according to standard operating procedures.
• Engage existing business clients in the collection of detailed customer information and supporting documentation required for the completion of Customer Due Diligence (CDD) profile for periodic reviews and reviews which are trigger generated, as well as any other CDD reviews triggered by projects
• Review and check for completeness of CDD information and supporting documentation for approval
• Act as the focal point for CDD information clarification among RM, customers, CDD operations and Compliance. Client contact for RFI and TRR is needed, especially for clients not managed by RM.
• Comply with regulatory, Group and the Bank s requirements for CDD review
• Participate in CDD related process reviews for individual clients with an aim to comply with regulatory or policy changes, as well as to improve customer experience and service turnaround time
• Performing research, assess in strict compliance with all internal and external Know Your Customer regulations and policies with ongoing review
• Protect the Banks reputation by knowing the customer, monitoring suspicious behaviour, and taking appropriate action in compliance with established policy and guideline

• Establish and maintain the discipline of the whole team, and comply with Management Manual.
• Ensure the processes are appropriately produced and maintained up to date.
• Regular review team performance with direct reports.
• Provide Department Management with all required management reports for the team.

Processes

• Meeting the objective for self and Team;
• Lead the team to achieve the desired level of service quality;
• Promote & drive continuous improvement on processes and procedures;
• Documentation & reports are in place as required;
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent

• Participate in the setting of objectives for direct reports, and provide coaching to them to ensure high performance.
• Effectively manage performance of whole team.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Bachelor s Degree holder with good English reading, writing and speaking abilities.
• Sound management skills with solid management experience, preferable in banking and financial industry.
• Strong analytical skills and the ability to analyse information from multiple sources, and use it to form well-reasoned, coherent and evidenced recommendations.
• An inquisitive mind that will ask the right questions to fully understand the risk posed in each individual case.
• Good knowledge of banking products and support structures strong written and verbal communication skills; general operational knowledge.
• Good knowledge of regulations relating to Financial Crime Risk, as well as knowledge of the HKMA regulations and legislation on AML/CTF and sanctions will be an advantage.
• Fluent Cantonese speaking.
• CAMS certificate is a plus.

Risk Management

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Money Laundering Prevention: Responsible for Anti-Money Laundering & Sanctions. Responsibilities also include the reporting of any suspicious transactions.
• Ensures that appropriate internal controls are implemented.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the GBS BB PRR team to achieve the outcomes set out in the Bank s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

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Keyskills :
board of directorsfocal pointdue diligenceclient contactrisk managementservice qualitybanking productsteam performanceanalytical skillsmanagement skills