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Manager - IB Sales & Service

7.00 to 12.00 Years   Mumbai City   08 Feb, 2023
Videojet Technologies India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryPrinting / Packaging
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    This role provides leadership, performance management, coaching, and mentoring of the Field Service TeamTHIS JOB IS A UNIQUE OPPORTUNITY TOThis is an excellent opportunity for someone who enjoys life on the road, interacting with customers and problem solving! He/she will be responsible to empower a high-performance team that provides outstanding service support to Videojet s existing customer base. He/she would support sales growth, service growth and customer happiness by developing a team. WITHIN YOUR ROLE YOU WILL:
    • Drive the Consumable sales and service for the region. Manage the team of service engineers to ensure high levels of service efficiency.
    • Forecast and achieve revenue of consumable sales & Service business
    • Satisfy customers by meeting their expectations regarding quality and delivery of projects, support and customer service
    • Implement Excellence Strategy to drive balanced growth in the region
    • Responsible for Supplies Annual Contracts (ARCs) and continuously increase ARC coverage. This activity involves new ARCs and renewal
    • Focus towards regaining lost customers by promoting win - win solution
    • Build a positive relationship with team members. Understand what they value and where possible support them in achieving their personal development goals. Help team members to fulfil their potential, while also meeting business needs
    • Charts the Course Able to set clear strategic direction and annual team objectives for executing and improving design transfer activities. Develops well thought-out business and action plans that account for risk
    WE ARE LOOKING FOR A PROFESSIONAL WHO IS:
    • Motivated and Driven to focus and direct their energy and efforts towards achieving success
    • Sales Orientated focused and driven by the challenge of developing new customers or finding untapped opportunities to grow their business,
    • Disruptive Thinker tackle problems and approach work with innovation at the forefront of their mind.
    • Team Player relationship savvy people who intentionally make connections with both internal partners and external contacts.
    • Customer-Oriented Achiever - build dedication and trust through strong work ethics and customer-focused attitude
    ,

Keyskills :
product safetybusiness systemwater qualitysales growthlife sciences

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