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Manager Merchant/Consumer/Agent Operations

8.00 to 12.00 Years   Mumbai City   14 Dec, 2020
Reliance Jio Infocomm Limited Inventory
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

1. Tracking merchant complaints and resolution2. Handle merchants payments and service requests3. Transaction monitoring and reconciliation4. Effectively manage cross BU relationships5. Consumer Insights6. Market Research7. Competitor Analysis8. Customer Life Cycle Management, 1. Operations Knowledge2. Excellent communication skill3. Leadership quality

Keyskills :
customer life cycle managementlife cycletransaction monitoringpaymentsmanagementoperationsmonitoringleadershipcommunicationCardsDebit CardsElectronic PaymentsPayment CardsEpayments

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