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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Designation: Manager Location: MumbaiUnit: Retail Measurement Service, Client DeliveryMain Accountabilities: Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators. Client Management: undertake analysis for both RMS & Analytics and share the integrated output with clients Project Management: participate in managing analytics projects with Product Execution team Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite training Financial Management: participate in financial discussions with team leader and provide necessary inputs Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests. Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets Identify and recommend enhanced and new services that answer clients business needs Build and maintain ongoing relationships with the identified key persons within the client organizationTypical Position Pre-requisites:
Keyskills :
analysissalesultivariateanalysisclientfocusprojectmanagementclientsatisfactionclientservicingpresentationskills