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Manager Services Planning

2.00 to 4.00 Years   Mumbai City   22 Jul, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Job Family DescriptorResponsible for planning , designing and developing solutions and service products riding on network or across multiple network layers such as CDN, Enterprise, Ethernet, IP, Wireless, Mobile Broadband, etc. Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement and resolve issues to support networks globally to meet timelines and customer requirements. Maintain and administer internally developed and third party applications. Responsible for developing and designing all network systems including storage, load balancers, servers, and routers/switches. Develop tools to proactively monitor the network on aspects such as utilization of backbone, alerts taking place etc. Lead the process on all stages such as concept, design, testing and implementation that will improve the performance and reliability of network systems. Define the work process flow between different functions for new implementations, existing network support and network tracking. Also define parameters, guidelines with respect to network tracking, data management for NOC team. The group plans manpower, infrastructure, budget requirements for the development and testing of software based on discussions with the products, operations and customer teams. Resolve issues on network systems based on escalations from the end user. Evaluate and validate new technologies to improve customer satisfaction.Level DescriptorCapable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.Purpose - Broad objective of the roleOperating Network - Key ExternalOperating Network - Key InternalSize and Scope of Role - FinancialSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeSize and Scope of Role - Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication Skills,

Keyskills :
datamanagementtestingetwksupp

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