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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | ustomer Service (Domestic) |
| EmploymentType | Full-time |
attending inbound calls and resolving customer queries related to their account, product or process related information.Logging of requests for financial transactions received from customers. Zero defect in capture of details.Accurate and timely logging of complaints received from customers.Handling requests such as Debit / ATM card PIN, Net Banking password etc.Carry out Hotlisting of Debit/ ATM/ Forex plus cards basis customer requests.To meet the Customer Satisfaction Parameters and meet the defined service standards. Ensure delivery of competent and consistent customer service, and meet the service standards.Revenue generation through cross selling of the Banks products identified for cross-sell. and cross-selling of all Asset products, TPP products, Card products, and Fixed Deposits and other liability products.Qualification:Graduation in any Streams.Documents List:Updated ResumeSSC (Std X) mark-sheetHSC (Std XII) mark-sheetGraduation 1st Sem to 6th Sem mark-sheet + TY Final ResultDOB Proof (Birth Certificate/ School Leaving Certificate)PAN CardAdhar CardLocation :Andheri / Goregoan / Thane / Vashi / BelapurFRESHERS CAN ALSO APPLYEligibility:Leading Private Sector Bank Hiring for Phone Banking OfficerDesignation- Phone Banking OfficerEducation: GraduateShifts:5 days working any two off.Girls will have fix day shiftBoys will have occasionally night shiftsSalary:For Freshers 9- 14KFor Experienced Upto 18KDepending upon performance in interview and last CTC DrawnGraduates Fresher as well as Experienced Can ApplyLocation :Andheri / Goregoan / Thane / Vashi / BelapurBankingVoice Process. Graduate Freshers can Apply. Sal upto25KPhoneBankingHiringsProcess : Inbound Customer Service (VOICE)BankingProcessAny Graduate Fresher can applySal 20 - 25K InhandBest incentivesFree meals5 days workingIf you are interested in Above profile call /Miss call / SMS / Whatsaap on below nosDeputy Manager - Life Insurance Co Payroll- CTC upto 3.20 lac p.a. Inbound / Outbound call 7738521154- PriyaOr email your resume on hyflyjobz@gmail.comHy Fly Consultancywww.hyfly.inFree Placement / No ChargesOpenings for Phone Banking officer**Bank Payroll*Max Salary-upto 25k per month5 Days working, Fixed day shiftSunday fixed off and other rotational offQualification - GraduateLocation: ThaneJDInbound customer serviceInforming Customers about new product launchedHelping customers on callUnderstanding customers problem and suggesting solutions as per guidelinesResolving Customer queries on Banking processAbility to work well under pressure with high attention to detailGood communication and interpersonal skillsAbility to work in a team or as a single contributorMaintain good relationships with clients so that the business can maximize the value of those relationships.*Resolve any customer complaints in a prompt and professional manner.*Set revenue targets and then develop and execute a strategycustomers satisfaction
Keyskills :
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