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Monitoring and Validation Specialist

3.00 to 6.00 Years   Mumbai City   15 Dec, 2021
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities:- The role is responsible for handling incidents for FPSL Technology

  • Ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities.
  • Responsible / Contribute for knowledge management, ensure that resolution steps, preventive actions etc. are well documented and kept for future reference.
  • Identify areas of improvement in monitoring, housekeeping and capacity planning to proactively avoid incidents.
  • Proactively identify, assess, mitigate and monitor risks in the domain.
Situation Awareness & Situation Management:
  • Identification of the key elements or events that, in combination, serve to define the situation.
  • Effective decision making in the tactical environment.
  • Up-to-the-minute cognizance or awareness to move about, operate, or maintain payments systems.
Pro-Active/Preventive Maintenance
  • Identify areas of improvement in monitoring, housekeeping and capacity planning to proactively avoid incidents - Migrate dashboards to strategic Hadoop based environment
Training
  • Expand own knowledge via internal classes and via e-Learning to enable learning to improve capabilities.
  • To be a part of Knowledge base strengthening journey at the sub-domain level.
DR/BCP Management
  • Contribute to the point of failures in the application using tools like FEMA (Failure Mode Effects Analysis) and ensure BCP is available to mitigate the failures.
Monitoring&Reviews
  • Scope and plan thematic risk / control reviews arising.
  • Plan and drive checks/ reviews in partnership with independent parties (where necessary), with senior management s agreement.
  • Instrumental to move from Proactive (or Reactive) towards Predictive state.
Our Ideal Candidate
  • Graduation degree with knowledge in Information technology.
  • IT experience. Banking domain is desirable.
  • Willing to support 24X7 when business demands during critical incidents.
  • Excellent oral and written communication skills, ability to interact with business representatives.
  • Good with stakeholder communication and able to liaise with Sr. Mgmt.
  • Must have
    • General knowledge of SAP (Finance module preferred)
    • Good Knowledge of Redwood BPA or other scheduling systems
    • Strong ability to analyse existing SQL queries and create new for data validations
  • Good to have
    • General knowledge of the XS Advanced Programming Model
    • General knowledge of the HANA Deployment Infrastructure (HDI)
    • Knowledge of the SAP Web IDE for SAP HANA
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
fatfocusfunctionalpackagingsap hanasql queriesknowledge baseservice qualitysenior managementcapacity planningpreventive actionsservice improvement

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